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Showing posts from July, 2013

Getting the most from your appointment!

I was browsing the internet this week (like you do ...!) and came across this guide to getting the most out of your appointment with your doctor or nurse. Click here for the link. The guide is not rocket science, it just details the three steps that we train doctors and nurses to follow when seeing patients. Step 1 - saying what you want to get out of today. You know why you have come today but have you thought about what you expect or want to happen? For example do you want a diagnosis, reassurance that it is not something serious (if so what are you worried about most), to see a specialist. It is really useful to let your doctor know. Step 2 - saying what you think is going on. If you have any thoughts about what is causing the problem, do say so. It really helps the conversation with your doctor if you share these ideas. Step 3 - agree a plan of action and what to do if things don't go as expected. Before you leave are clear about what happens next? Do you know wh

Folding T shirt in 2 seconds, driving licences and kidney donor cards?

At the practice we are just about to start taking part in the Productive General Practice improvement programme. The programme is designed to help general practice continue to deliver high quality care whilst meeting increasing levels of demand and diverse expectations. At the core of the programme is looking at how we do things and how we can change the way we do things so that we can release time to invest in improving patient outcomes and staff well being. The Productive General Practice website can be found by clicking here . I went to an introductory workshop for the programme about three weeks ago and one of the ice breakers was how to fold a T shirt in two seconds - if you click here you can see a YouTube demonstration of how to do it! I have just come back from a two week break in Italy. We hired a car and before I went I got my old driving licence out. I have had it since I passed my driving test when I was 17 (passed first time!) and I still have the old style pape