Kings Medical Practice News www.kingmedicalpractice.co.uk

QRISK is the computer programme that the practice uses to assess peoples risk of having a heart attack or stroke. It is based on your cholesterol level and takes into account your blood pressure, whether you smoke or not, gender and age. Our Clinical Computer software supplier had found an error in the software and switched it off. The error has now been corrected and QRISK is back and working. The error did highlight some patients who have been given incorrect advice based on the QRISK score that was worked out for them. We are in the process of contacting patients who have been given incorrect advice. We have run reports and identified 47 patients whose QRISK score was reported as normal who should have been given advice about starting statins to lower their cholesterol. We have identified 89 patients who should be on statins regardless of what their QRISK score was because of conditions in their medical history. There were 18 patients whose QRISK score was above the threshold fo

The practice is committed to protecting the privacy and dignity of patients at all times. Some examinations and treatments, particularly those that involve intimate examinations (by that we mean examination of breasts, genitalia or rectum) can make patients feel vulnerable and distressed. In such circumstances practice staff will offer you a chaperone. A chaperone is a member of staff who has been trained specially for this role. They are usually one or our nurses or healthcare support workers but other practice staff have also been trained. The chaperones role is to support you during the examination and to ensure that is carried out in a sensitive and respectful way that maintains and protects your privacy and dignity. You will be offered a chaperone for any intimate examination but you can also request a chaperone for any consultation. You also have the right to refuse the offer of a chaperone. We have produced a leaflet about how we use chaperones in the surgery. Currently