Kings Medical Practice News www.kingmedicalpractice.co.uk

We have just started sending patients confirmation of their appointment and then a reminder of their appointment time via text messages. When you book an appointment you will get a text message confirming when your appointment is and then an appointment reminder the day before. And God forbid (!) if you should fail to attend we will send you a short rebuke for not attending as well! Of course this service only works if we have up to date telephone numbers, so if staff ask to check what your mobile number is, this is the reason why.

In the past we have used our Practice Managing Partners' (Christine Sanderson) email address as a contact email address for the practice. This has worked fine until Christine goes on holiday! Her email is not monitored when she is on holiday and if you have emailed the practice via Christines' email address when she is on leave you would not have had a reply until she returned! We have recently got some new nhs.net email addresses for practice staff and have made a generic email address for the practice. This email address is monitored daily and will be directed onto the correct person in the practice for action. Our new generic email address is kings.medicalpractice@nhs.net , so if you want to contact us by email then this is the email address to use.

You may be aware that from April all practices are required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for the care and support that our surgery provides to them. We have allocated everyone over 75 years of age a GP and will be informing you via a small message on the repeat prescription counterfoil. We have 867 patients over 75 years of age and everyone except for 14 patients are receiving repeat prescriptions. We have written to the 14 patients who do not receive any repeat prescriptions. Your named GP will have overall responsibility for the care and support that our surgery provides to you. However this does not prevent you from seeing any GP in the practice as you currently do. You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 01924 223909 and ask to speak to Christine Sanderson, Practice Managing Partner