Kings Medical Practice News www.kingmedicalpractice.co.uk

The GP Patient Survey is a national survey run by Ipsos MORI , an independent survey agency, that administers the survey on behalf of NHS England. The survey is sent out twice a year in January and July. We have just had the results for the January survey. You can find the full survey results here and by clicking on the links get the full report. In January 355 surveys were sent out, 116 were sent back with a completion rate of 33%. The practice does best at: 95% of respondents find it easy to get through to this surgery by phone (regional average 72%) 94% of respondents would recommend this surgery to someone new to the area (regional average 79%) 88% of respondents describe their experience of making an appointment as good (regional average 74%) Patients are currently being sent surveys for July and if you have received a survey form and want to fill it out online click here .

The Care Quality Commission is the independent regulator of all health and social care in England. They are given powers by the government to register, monitor and inspect all health and social care services. In July they are coming to Wakefield to inspect our hospitals and also local GP practices. They are keen to hear your views about your experiences of care you have received from our local hospitals and from local GP practices in Wakefield. By the end of March 2016 they will have visited every GP practice in England. They are visiting 10 practices in Wakefield. We are not one of those being visited in this first round but our turn will come! To receive feedback they are holding a public meeting on Monday 14 July at 6.30 pm at York House Hotel, 10 Drury Lane, Wakefield. You can also email the CQC at enquires@cqc.org.uk or even give them a ring on 03000 616161.