List size growth!

We have two new GP trainees start with us in February and as part of their induction pack I send them a practice booklet. The booklet includes details about the practice, how we work and about our patients. I last updated the booklet in February 2009 and was surprised to notice the growth in our practice list since then. In February 2009 we had 10,647 patients, today we have 11,232 patients on our list. This is an increase in the number of patients on our list by nearly 600 or just under 6%.

New patients always mean more work because generally if patients move house they do not register with a new doctor or practice until they are ill! But it is also evidence that our current patients think we are doing OK as most new patients come from word of mouth. It feels quite good to think that our practice is well regarded that we are recommended by our current patients. Settling into new premises has been quite hard work and the challenge in the building is to continue to provide and quality service and to be constantly striving to improve the service we offer - so that our patients and people in Normanton can feel confident about being registered with us.

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