Ordering prescriptions and making appointments over the internet.

From out website www.kingsmedicalpractice.co.uk it is now possible to order repeat prescriptions and make/cancel appointments. When you click on the big buttons labelled BOOK, REQUEST or REGISTER you are taken to the systmonline internet page where you can book and cancel appointments, request repeat prescriptions and register if you are a new patient.

In order to be able to do this you need to get a username and password. To do this either come to reception in person with something that proves your identity such as a bank card, utility bill, passport or drivers licence or ask the doctor next time you are in surgery.

When you logon for the first time you are able to change your password to something more memorable and you can see the repeats that you are allowed to order, your appointment history and appointments that you are able to request.

For Kings Medical Practice using systmonline to order repeats works very well. When you order your repeat it is sent as a task for our prescription admin staff to just click OK and that is it. For the practice it is quick, easy and accurate – I am really impressed with it and after Easter we are going to start a more active campaign to get more people to order repeats via systmonline.

Systmonline will also allow you to book appointments. Currently we have set it up so you can only book our extended hours appointments; early morning, late evening and Saturday mornings. You can also cancel future appointments without contacting the surgery.

So, if you would like to start using systmonline get a username and password and click on https://systmonline.tpp-uk.com/Login?PracticeId=B87039&Date=20100322082818

Comments

Post a Comment

Popular posts from this blog

Kings Medical Practice - Privacy Notice

How we use your information This privacy notice explains why the Kings Medical Practice collects information about you, and how that information may be used.  As data controllers, GPs have fair processing responsibilities under the Data Protection Act 1998.  This means ensuring that your personal confidential data (PCD) is handled in ways that are safe, transparent and what you would reasonably expect.  The Health and Social Care Act 2012 changed the way that personal confidential data is processed. Therefore it is important that patients are made aware of, and understand these changes and that you have an opportunity to object if you so wish and that you know how to do so. Health care professionals maintain records about your health and any treatment or care you have received within the NHS (e.g. NHS Hospital Trust, GP Surgery, Walk-in clinic, etc.).  These records help to provide the best possible healthcare. NHS health records may be processed electronically, on
Read more

Online services

The practice has recently extended the number of Online services that we have available. The Online services are available via a link from our website, click here or via the SystmOnline app from either the Apple App Store for iPhones and iPads or from Google Play Store for phones and tablets running the Android operating system. Not all the services that you can access via the website are available via the app though. SystmOnline is a web based service that is linked to the practice clinical record system, SystmOne. SystmOnline will allow you to: manage appointments - book, change and cancel view/request prescriptions add/change contact details send a registration request request access to your SystmOne detailed patient record and you can then view an audit of who has accessed your patient record view your medical summary and/or detailed patient record via SystmOnline view details of patholog
Read more

Rules for handling confidential information

The practice handles confidential health information and we have to ensure that it is held securely and shared appropriately. A number of laws, principles and obligations govern how we should handle this information. But they have grown increasingly complicated to understand and this has sometimes made it hard for staff to make clear decisions about when they should and should not share confidential information. I am the practice and also NHS Wakefield CCG Caldicott Guardian. It is one of my jobs to ensure that we handle patient confidential information correctly. I went on an update day yesterday for Caldicott Guardian and came across 'A Guide to Confidentiality in Health and Social Care' produced by the Health and Social Care Information Centre. Click here for the link. The guide has a five rules that are very clear and will help staff be clear about how they should protect information and when they can share it. It is also useful for patients because it simply and cl
Read more