Good results .... and the blog is back!
This is the first blog I have written for nearly three weeks because I have been on annual leave and this is my first day back!
Whilst I have been away we have had some really good results about some of the things that can be measured about our performance. We have had the end of year outturn for our prescribing budget. Our prescribing budget for 2010/11 was £1,697,945 and our outturn was £1,931,885. The outturn is only (!) £230,000 above the budget but the good news is that the annual increase in our prescribing has reduced from 10.5% in April 2010 to 2.9% in March 2011. Our budget for 2011/12 is being increased by nearly 16% so if we continue to keep the annual increase in costs down we may end up in budget next year.
The other really good news is the publication of the last quarters NHS Patient Survey results. When asked if they could see their doctor within 48 hours, 78% of people said yes and 87% of people were able to make an appointment more than 48 hours in advance. We continue to have high levels of satisfaction with being able to contact the practice by telephone (84% of patients were satisfied) and the best bit of all is that we continue to have extremely high levels of overall satisfaction with the service the practice provides. A staggering 96% of patients were satisfied with the overall care they have received from the practice. This is brilliant. The full report can be found if you click here.
And I did have a really good holiday!
Whilst I have been away we have had some really good results about some of the things that can be measured about our performance. We have had the end of year outturn for our prescribing budget. Our prescribing budget for 2010/11 was £1,697,945 and our outturn was £1,931,885. The outturn is only (!) £230,000 above the budget but the good news is that the annual increase in our prescribing has reduced from 10.5% in April 2010 to 2.9% in March 2011. Our budget for 2011/12 is being increased by nearly 16% so if we continue to keep the annual increase in costs down we may end up in budget next year.
The other really good news is the publication of the last quarters NHS Patient Survey results. When asked if they could see their doctor within 48 hours, 78% of people said yes and 87% of people were able to make an appointment more than 48 hours in advance. We continue to have high levels of satisfaction with being able to contact the practice by telephone (84% of patients were satisfied) and the best bit of all is that we continue to have extremely high levels of overall satisfaction with the service the practice provides. A staggering 96% of patients were satisfied with the overall care they have received from the practice. This is brilliant. The full report can be found if you click here.
And I did have a really good holiday!
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