Practice 0844 number - about to change!

Although patients report high levels of satisfaction with contacting the practice by telephone (84% of users were satisfied in the last NHS Annual Survey) the use of an 0844 number to contact the practice has consistently been one of the issues that patients have feedback to us via the Patient Participation Group and also our in-house survey of Patient Satisfaction.

Last week I signed a contract with our telephone provider to move to a geographical number. It is likely that the system will be install in September or October of this year. In the meantime if you are concerned about the cost of your call to our 0844 telephone number tell the member of staff and they will ring you back.

Our 0844 practice number is going to change - watch this space for the new number!

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