Kings Medical Practice News www.kingmedicalpractice.co.uk

The surgery is only closed on the statuary bank holidays (Christmas Day, Boxing Day and New Years Day) - we are otherwise open as normal. If you need a doctor when we are closed ring 111 for advice. Our opening times over the Christmas period are: Monday 22/12 - 8.00 am - 6.30 pm Tuesday 23/13 - 8.00 am - 6.30 pm Christmas Eve - 8.00 am - 6.30 pm Christmas Day - closed Boxing Day 26/12 - closed Saturday 27/12 - closed Sunday 28/12 - closed Monday 29/12 - 8.00 am - 6.30 pm Tuesday 30/12 - 8.00 am - 6.30 pm New Years Eve 31/12 - 8.00 am - 6.30 pm New Years Day - closed Friday  2/1 - 8.00 am - 6.30 pm Saturday  3/1 - Extended access surgery  8.00 am - 11.00 am. Sunday 3/1 - closed Monday 4/1 - 8.00 - 6.30 pm In order to ensure that we have sufficient appointments to see people who cannot wait till after the holidays we have organised our appointments so that you cannot make any routine appointments during the Christmas and New Year weeks. This does mean that all ou

This month we have started asking all patients who contact us, have consultations with the doctors and nurses or pick up repeat prescriptions 'How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment'. The questions we are asking are part of the NHS's Friends and Family Test and is an important feedback took that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. We have consulted with the Practice Patient Participation Group and are also asking other questions: Were you involved enough in decisions made about your care and treatment Was the surgery clean Were the receptionists helpful Is it easy to get an appointment (either by telephone and/or at the surgery) And then there is space to add comments in free text, if you wish, as to why you feel that way. You can pick up a survey leaflet at a table in reception, or it is