Would you recommend our practice?

This month we have started asking all patients who contact us, have consultations with the doctors and nurses or pick up repeat prescriptions 'How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment'. The questions we are asking are part of the NHS's Friends and Family Test and is an important feedback took that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

We have consulted with the Practice Patient Participation Group and are also asking other questions:


  • Were you involved enough in decisions made about your care and treatment
  • Was the surgery clean
  • Were the receptionists helpful
  • Is it easy to get an appointment (either by telephone and/or at the surgery)


And then there is space to add comments in free text, if you wish, as to why you feel that way.

You can pick up a survey leaflet at a table in reception, or it is available via SystmOne Online or you can click here to fill the survey in on IWantGreatCare.

Do fill one in, we value your feedback.

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