Online services

The practice has recently extended the number of Online services that we have available. The Online services are available via a link from our website, click here or via the SystmOnline app from either the Apple App Store for iPhones and iPads or from Google Play Store for phones and tablets running the Android operating system. Not all the services that you can access via the website are available via the app though.

 SystmOnline is a web based service that is linked to the practice clinical record system, SystmOne. SystmOnline will allow you to:
  • manage appointments - book, change and cancel
  • view/request prescriptions
  • add/change contact details
  • send a registration request
  • request access to your SystmOne detailed patient record and you can then view an audit of who has accessed your patient record
  • view your medical summary and/or detailed patient record via SystmOnline
  • view details of pathology/radiology results
  • submit questions or messages
  • receive an automatic email when your SystmOnline account has been accessed
If you are already registered to use our online services and want to extend the services you can see then just send us a request with SystmOnline. If are not already registered to use these services you need to come to reception in person with something that proves your identity such as a photo id driving licence or passport. You will be given a user name and password and then will be able to use our online services.

Comments

  1. Unknown26 March 2015 at 14:18

    What about access to our kids' records?

    ReplyDelete
  2. Dr David Brown27 March 2015 at 14:40

    People with parental responsibility have a right to access their child's records until they are 16. Once children are ‘Gillick competent’, parental access is only acceptable with the child’s permission.

    Competence depends on the decision being made, so there is no specific age at which it is achieved. There is a difference between giving a child access to his or her records and allowing the child the right to control others’ access. Competence to exercise these rights might be reached at different ages.

    Bearing all this in mind we have arbitarily set up parental access to childrens notes until the child is 12

    ReplyDelete

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