Appointment Changes - morning 'Open Surgery'.
For the last few months we have been trying various things
to improve access to GP appointments and from Monday 3rd August we
are introducing ‘Open Sessions’ on every weekday morning except Tuesday.
If you ring for an appointment between 9.00 am and 10.30 am we
will offer you a choice of appointments. If you feel you need to be seen on the
day we will ask you if it is something the doctor can deal with over the ‘phone
but if it is something you think you need to see a doctor in a consultation for
you will be asked to come and sit and wait in the surgery from 9.00 am and you will be seen in that ‘Open Surgery’
session.
Routine appointments will be available to book up to six
weeks in advance.
If your condition requires immediate attention for example
chest pain, breathlessness, etc then you will be offered an appointment with
the ‘on-call’ doctor who may wish to speak to you in the first instance to
assess how quickly you need to be seen.
We hope by doing this we will make it easier for patients to
get a same day appointment, reduce the requirements for the doctor to discuss
appointment request with you and over time improve our availability of routine
appointments.
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