Appointment Changes - morning 'Open Surgery'.

For the last few months we have been trying various things to improve access to GP appointments and from Monday 3rd August we are introducing ‘Open Sessions’ on every weekday morning except Tuesday.

If you ring for an appointment between 9.00 am and 10.30 am we will offer you a choice of appointments. If you feel you need to be seen on the day we will ask you if it is something the doctor can deal with over the ‘phone but if it is something you think you need to see a doctor in a consultation for you will be asked to come and sit and wait in the surgery from 9.00 am  and you will be seen in that ‘Open Surgery’ session.

Routine appointments will be available to book up to six weeks in advance.

If your condition requires immediate attention for example chest pain, breathlessness, etc then you will be offered an appointment with the ‘on-call’ doctor who may wish to speak to you in the first instance to assess how quickly you need to be seen.


We hope by doing this we will make it easier for patients to get a same day appointment, reduce the requirements for the doctor to discuss appointment request with you and over time improve our availability of routine appointments.

Comments

Popular posts from this blog

Kings Medical Practice - Privacy Notice

Online services

Rules for handling confidential information