Posts

Spring Bank Holiday Opening

The surgery is closed on Bank Holiday Monday.  If you need a doctor when we are closed ring 111 and your call we be answered by the 111 team. Our opening hours over the holiday week are: Friday 22nd May - open as normal. Surgery closes at 6.30 pm Saturday 23rd May - pre booked Saturday surgery 8.00 am to 11.00 am Sunday 24th May - closed Monday 25th May - closed Tuesday - 26th May - Surgery opens as normal at 8.00 am Local pharmacies can give you some advice and help. They are all open on Easter Saturday as normal and some of them are open over the bank holiday as well:  Exel Chemist, 56 High Street, Normanton, 896777 - Open on Sunday 11 am - 4pm and Bank Holiday Monday 9 am to 6 pm. I wish you all a Happy Bank Holiday

Google Translate

I have recently added the Google Translate button to our website. Click here for our home page.   When you click on the link a pop up opens which will convert the page to one of 90 languages! I have only added the pop up to the main pages on the website but when you click on the link all of that page is translated in the language of your choice, apart from any text which is on the website as pictures. We have also converted our practice leaflet into Polish - click here for the link. Of course the translation is only as good as the software so if you come across anything which doesn't make sense, especially in our Polish practice leaflet, then please click here to email me.

Dementia Awareness Week - 18 - 22 May

Next week is Dementia Awareness Week and locally Wakefield District Dementia Action Alliance, click here for their website, has a number of events planned. There are events planned every day but the two I thought I would publicize are the  Pop Up Awareness shop in the Upper Mall of the The Ridings which is there all week and a local event in Normanton. On Tuesday 1 -3 pm, at the Normanton Forget-Me-Not cafe at the Methodist Church, Wakefield Rd, there will be a Memory Bank session (holidays) at the cafe.

Travel advice clinic

Just a quick reminder that if you are planning to go somewhere hot the practice provides a full travel advice service to our patients including travel vaccinations, travel health advice, advice about malaria prophylaxis and Yellow Fever vaccinations. Most travel vaccinations are free - the exceptions are generally if you are going to unusual places or doing something unusual e.g. back packing trips in the wilds or staying somewhere for longer than three months. The commonest vaccinations patients have to pay for are Yellow Fever, Hepatitis B and Rabies vaccinations. You will also have to pay for malaria tablets but the practice does not charge if you need a private prescription for malaria prophylaxis tablets. The practice is a registered Yellow Fever Vaccination centre. We also provide Yellow Fever Vaccinations and Travel Advice to patients who are not registered with the practice. Our travel advice service is run by our nursing team and they would like you to fill in a Pre Travel...

Easter opening

The surgery is only closed on the statuary bank holidays (Good Friday and Easter Monday) - we are otherwise open as normal. If you need a doctor when we are closed ring 111 and your call we be answered by the 111 team. Our opening hours over the Easter Weekend are: Thursday 2nd April - open as normal. Surgery closes at 6.30 pm Good Friday - 3rd April - Closed Easter Saturday - 4th April - Closed Easter Sunday - 5th April - Closed Easter Monday - 6th April - Closed Tuesday - 7th April - Surgery opens as normal at 8.00 am Local pharmacies can give you some advice and help. They are all open on Easter Saturday as normal and some of them are open over the bank holiday as well: LLoyds, 6-8 High Street, Normanton, 893915 - Open on Good Friday and Easter Monday, 10 am to 4 pm. Exel Chemist, 56 High Street, Normanton, 896777 - Open on Good Friday 9 am - 6 pm, Easter Saturday 7 am - 1- pm, Easter Sunday 11 am - 4pm and Easter Monday 9 am to 6 pm. I wish you all a Happy Easter. ...

Need a same day appointment, the doctor may call you back first!

The practice is experiencing a sustained increase in the number of people who want appointments and the number of people who say they need to be seen on the day they have rung up for an appointment. We regularly monitor the situation. Last week 2,520 patients had appointments with a healthcare professional, either a doctor, nurse or healthcare assistant. We look at at how the number of contacts to the practice is increasing and in the last three months of 2014 compared to a similar period in 2013 we saw nearly 6% more people (adjusted for list size growth). We also count the number of patients seen by the duty doctor. The duty doctor sees everyone who wants a same day appointment. It is busy if the duty doctor sees more than 50 patients in one day and over the last four weeks the duty doctor has seen 50 or more patients on 13 out of 20 days. The practice feels that this situation is just not sustainable. We are changing our same day appointments system so that if you ring and reque...

Online services

The practice has recently extended the number of Online services that we have available. The Online services are available via a link from our website, click here or via the SystmOnline app from either the Apple App Store for iPhones and iPads or from Google Play Store for phones and tablets running the Android operating system. Not all the services that you can access via the website are available via the app though. SystmOnline is a web based service that is linked to the practice clinical record system, SystmOne. SystmOnline will allow you to: manage appointments - book, change and cancel view/request prescriptions add/change contact details send a registration request request access to your SystmOne detailed patient record and you can then view an audit of who has accessed your patient record view your medical summary and/or detailed patient record via SystmOnline view details of patholog...