Kings Medical Practice News www.kingmedicalpractice.co.uk

The surgery is only closed on the statutory bank holidays - we are otherwise open as normal. If you need a doctor when we are closed ring our normal number - 0844 815 1340 - and your call will automatically be transferred to the out of hours service. We normally need two working days notice for repeat prescriptions but if you are going to run out over the holidays then let our staff know and we will be able to run it off quicker. Our opening times over the forthcoming holiday period are: Thursday 21 April - 8.00 am - 6.30 pm (and extended access surgery 6.00 pm - 8.00 pm) Good Friday 22 April - closed Easter Saturday 23 April - Extended access surgery 8.00 am - 11.00 am (pre booked only) Easter Sunday 24 April - closed Easter Monday 25 April - closed Tuesday 26 April - 8.00 am - 6.30 pm (and extended access surgery 6.00 pm - 8.00 pm) Wednesday 27 April - 8.00 am - 6.30 pm Thursday 28 April - 8.00 am - 6.30 pm (and extended access surgery 7.00 am - 8.00 am) Royal Wedding Bank Holiday Fr

The practice has had a Patient Participation Group for a number of years. It meets about once every six to eight weeks a year. The group is an opportunity for patients to feedback to the practice about our performance, services we offer and suggestions to how we can improve. The group has made many suggestions to the way we can change and improve things. A list of some of the things that have changed following it being raised by the group include; name of new building, two people on reception, website tweaking, leaflets in the waiting room and many more. But the group would like some new bloods and extends a warm invitation to any patients who might wish to join. If you would like to join or would just like some more information about the group and what it does then contact Christine Sanderson, Practice Managing Partner - either by email click here , or by ringing the practice 0844 815 1340 option 2. Your Surgery Needs YOU!

In the last week we have had more statistics about the practices performance in the last 12 months. About a quarter of practice income is performance related and comes via the Quality and Outcomes Framework (QOF) targets - to read more about QOF click here. Last year the practice achieved 957 out of 1000 points in total. In 2009/10 in the clinical domains we achieved 685 our of 697. This year we have achieved 693.1 out of 694 points in total. Achieving high points in QOF is mainly about making sure that patients with chronic disease are called and recalled for assessment and treatment. Our performance improved this year for two main reasons, firstly we have not had the distractions of moving premises (this was a big influence last year) and we have finally got to grips with how our new (July 2009) computer system codes diseases. The other statistic that has come out is the National GP Patient Survey results. Survey results for Jan-Mar 2011 will feed into our total QOF performance - bu