More results - and they are good!

In the last week we have had more statistics about the practices performance in the last 12 months. About a quarter of practice income is performance related and comes via the Quality and Outcomes Framework (QOF) targets - to read more about QOF click here.

Last year the practice achieved 957 out of 1000 points in total. In 2009/10 in the clinical domains we achieved 685 our of 697. This year we have achieved 693.1 out of 694 points in total. Achieving high points in QOF is mainly about making sure that patients with chronic disease are called and recalled for assessment and treatment. Our performance improved this year for two main reasons, firstly we have not had the distractions of moving premises (this was a big influence last year) and we have finally got to grips with how our new (July 2009) computer system codes diseases.

The other statistic that has come out is the National GP Patient Survey results. Survey results for Jan-Mar 2011 will feed into our total QOF performance - but they are not out yet. What is out are the total results for our patients from Jan-Dec 2010. Click here to go to the NHS Patient Survey Results page. In 2010 684 questionnaires were sent to our patients of which 293 were returned. This is a response rate of 43%.

The two results that feed into our QOF performance are (1) percentage of patients who could get an appointment with a GP or nurse within 48 hours = 73% overall (the target is 90%) and (2) the percentage of patients who could book an appointment more than 48 hours ahead = 88% (the target is 90%).

But the really outstanding result is the percentage of patients who are satisfied or very satisfied with the overall care received from the practice. The results was that 96% of patients were satisfied or very satisfied - now that is very good, even if I say so myself!

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