Repeat Prescription Security Review

We have been reviewing our Repeat Prescription System and one of the issues that has come up is how do we ensure that Repeat Prescriptions are collected from Reception by the person who is authorised to collect it. If you order a Repeat Prescription then you can collect it in person but we will also allow your representative to collect and even a pharmacy to collect if for you. The issue we have identified is how can we ensure that the person collecting it is who they say they are and that they have your permission to collect it on your behalf.

Some practices in our local area want proof of identity and a signature for every repeat prescription that is collected from Reception. We discussed this at length and concluded that this would impose a large workload on Reception for little benefit. We did however identify a subgroup of Repeat Prescriptions where we thought that we should implement such a system namely when people come to collect Repeat Prescriptions that are for Controlled Drugs. Controlled Drugs are drugs such as morphine, strong pain patches and a few other medications.

In the future when Repeat Prescriptions for Controlled Drug are collected we will require the person collecting the Prescription to sign for the prescription and also provide some proof of identity. Proof of identity can be provided by sight of a credit card or driving licence etc.

We hope that this will ensure the safety and security of Controlled Drug Prescriptions with a minimum extra burden on patients and Reception.

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