How are we doing? What needs to improve?

The Practice has for many years sought the view of our patients about the service that we provide and areas where we might improve. Following suggestions in last years survey we have increased the number of staff at reception and we have changed our telephone number to a local number rather than an 0844 number.

We are in the process of conducting a survey again and are using the General Practice Assessment Questionnaire. The Questionnaire asks about about our receptionists, appointments, opening times, communication with doctors and nurses, continuity of care and enablement.  We have piles on our desks, piles in the waiting room but if you would like to fill one out electronically then click here to download the questionnaire.

Please then either email it to Christine Sanderson (click here for email address), hand it into reception or put it in the post.

Many thanks in anticipation!

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